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葛雪講師
葛雪
高級服務管理實戰培訓師
職業禮儀 情緒壓力 客戶服務 售后服務
常住城市
北京市
講師課程包
講師預約
15065312715
葛雪培訓課程
有4個課程
  • 完美服務意識
    客戶服務2023-12-23

    服務意識的內涵－永遠表達積極的服務意愿，增強服務企業服務人員的團隊意識與團隊協作能力。

  • 服務意識與服務藝術
    客戶服務2023-12-23

    明確真情式服務態度、 優秀級服務意識是什么。通過實踐和演練，體會提供優質服務對個人和公司的意義。

  • 《服務心理學》
    客戶服務2023-12-23

    我的角色定位，我的崗位勝任能力要求，容易走進的工作誤區，如何識別自己的情緒，如何控制自己的情緒，學會自我心理調節。

  • 《服務人員的職業素質提升》
    客戶服務2023-12-23

    培養職業化的工作心態---職業人應該用怎樣的心態去對待工作，修煉成為自信果決、富有激情、樂于奉獻的職業人。

主站蜘蛛池模板： | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |